Last Updated: September 25, 2026
You may cancel your paid subscription at any time from your account billing dashboard. Your subscription remains active through the end of the current paid billing cycle, and you will not be charged again after cancelling. Cancelling stops future renewals; it does not by itself refund the current period.
Because plan capacity and messaging resources are provisioned immediately on payment, subscription payments are generally non-refundable. Refund exceptions may be issued on a case-by-case basis within 7 days of the initial purchase or of an automatic renewal where a technical failure prevented reasonable use of the Service.
To request a refund within that window, contact support@swiftsoftware.net with your account email and the date of the charge.
Upgrades take effect immediately, with pro-rated charges applied. Downgrades take effect at the start of the next billing cycle.
The Free plan involves no payment and therefore no refund. You may stop using it, or delete your account, at any time.
Nothing in this policy limits any refund or cancellation right you may have under the consumer law that applies to you.